Bar Team Leader
About Clacton Pier:
Clacton Pier is the largest pleasure pier in Europe, the ultimate seaside entertainment destination, offering a diverse range of modern and traditional attractions, appealing to all ages, where memories are made, and the fun never ends. With funfair rides, soft play, amusement arcades, ten-pin bowling, adventure golf, a family bar with Shuffl and Interactive Darts, Jurassic Pier Dinosaur Themed 4D Attraction, Go-Karts, and numerous food & beverage outlets coupled with a busy entertainment & events schedule, the opportunities are endless here at No.1 North Sea!
About the Role:
As a Bar Team Leader, you will support the Bar Manager in maintaining high standards of service, cleanliness, and customer experience. You will supervise the bar and restaurant team, assist in kitchen operations, and ensure smooth day-to-day running of the venue.
Your Responsibilities:
– Lead and motivate the bar team to deliver excellent customer service.
– Maintain high standards of cleanliness and presentation throughout the bar and dining areas.
– Assist the kitchen team to ensure smooth service and uphold food quality.
– Manage stock levels, handle cash transactions, and enforce age verification policies.
– Conduct staff training, briefings, and scheduling to maintain efficiency.
– Respond to customer enquiries and resolve issues professionally.
– Support the Bar Manager in ensuring all safety and compliance protocols are met.
– Assist with deliveries, stock rotation, and general bar maintenance.
– Work collaboratively with all departments to maintain seamless operations.
About You:
– Previous experience in a hospitality supervisory role is desirable.
– Strong leadership and communication skills.
– Customer-focused with a proactive, problem-solving attitude.
– Able to work under pressure in a fast-paced environment.
– Flexible availability, including evenings, weekends, and bank holidays.
– Physically fit and able to handle manual tasks.
Benefits:
– Complimentary Annual Pass and three additional passes for family members.
– 20 free attraction tickets for family and friends.
– 20% discount on food, beverage, and retail outlets at Clacton Pier.
– Ongoing training and development opportunities.
– Employee Assistance Programme.
Join Our Team:
If you’re passionate about hospitality, leadership, and creating memorable experiences, we’d love to hear from you!